There isn't a American Airways consumer service email tackle detailed on the Formal Web-site, nevertheless You will find a kind you are able to submit as a result of the website that sends your message to The client relations department. You may accessibility the email sort here: .
On landing in Roatan on Feb fourteen, I learned a bit of my baggage was even now in Miami and they would have it on the aircraft on the subsequent flight from Miami to Roatan, the following Saturday!
I have to admit which i was selfishly joyful to be able to ebook my flight just before your entire other clients and which the agent was equipped to remove the fees.
My flight was incredibly pleasant. I had an Loss of life in my household and return residence on Thursday morning. So with which i known as shopper service and inquire if I could get an flight again two days early. I used to be informed that it could Expense me 600 over my authentic return ticket.
I am quite unhappy with your client service!!! I believe it had been more affordable for yourself To accomplish this to me than to operate the flight that I was initially on, since the flight was not entire.
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I used to be distressed by the function — I'd medications in that baggage, and was most nervous about owning it sent.
My Mom had a worst experience with AA flight.my Mother is 81 yrs.old Woman who does not speak English.We asked for wheelchair support as a result of her arthritis and also a language issue.We experienced reconfirmed out ask for previous to her departure and a few days right before all with each other four moments.At DFW airport she required to modify airplane.She bought from the plane and was instructed to wait for a wheelchair aid.Immediately after waiting around long time no person arrived to help her.Due to not obtaining a wheelchair aid punctually she missed her connecting airplane to N.J.Somehow she deal with to get a aircraft although not until eventually subsequent morning.Agent was helping her to help make an arrangement for her to stay right away at the Airport.
buyer service agent with the “technologies”/World-wide-web group named lisa essentially HUNG UP on me when i was chatting. i’ve by no means had this kind of weak practical experience just before. she was incredibly rude prior to hanging up.
i required to be in chicago within the aforementioned time 10:03pm and so i contacted One more Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight again. i would really like a refund for the whole return flight and the booked favored seat of 16F
january 26 my son flew non end from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He documented in the airport that his bag didn't arrive off the airplane. The lady in the booth checked the claim ticket. The bag experienced not left St. Louis. She gave him a locator variety and advised him they'd be calling him quickly. They might not come across it so that they despatched him a form to complete of his possessions within the bag. He despatched it in.
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Luis not just received us with a flight but update to top quality. This was an enormous take care of for us. The flight quantity was AA2386 in the event that I spelled Luis’s previous title Mistaken.
The complete reverse is your personnel Liibide (sorry I didn’t get the spelling of his identify). I be reluctant to contact him a Consumer Service Rep. He did help me with some issues I had on my outgoing flight but generally was of no help in any way with my see here now return flight.